TERMS & CONDITIONS

Ellocart is an online local shopping platform for customers. Our aim is to connect the customers with their favorite local stores and services near their location and also connects local stores with wholesale traders in B2B category.

The use of Ellocart.com (“Ellocart”) and its affiliated services are governed by the following legal notices and conditions. By using Ellocart and its affiliated services, you agree to these conditions.

PRIVACY POLICY

Our Privacy Policy is available for all users and clients at PRIVACY POLICY LINK

  1. INFORMATION ACCURACY :
    • Ellocart reserves the right to take the legal proceedings if any of its seller furnish fake documents and attempt any kind of malpractice in terms of trade and any other service in relation to the Ellocart.

    • The inclusion of any products or services on the site at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any product at any time.

  2. TERMS OF SALE :
    • By placing order with us, you are (i) offering to purchase, (ii) representing that you are of legal age to form a binding contract, and (iii) representing that all information you provide to us in connection with such order is true and accurate and you are an authorised user of the payment method provided. The receipt by you of an order confirmation does not constitute our acceptance of an order. We retain the right to refuse any order request made by you.

    • Prior to our acceptance of an order, verification of information may be required. We reserve the right at any time after receipt of your order to accept, modify or decline your order, or any portion thereof, even after your receipt of an order confirmation from us, for any reason whatsoever. We reserve the right to limit the number of items ordered and to refuse service to you without prior notification. In the event that an item lists an incorrect price, either due to typographical or other error, we shall have the right to refuse or cancel any such order placed for the incorrect price, regardless of whether the order is being or has been processed. If payment has already been made or if your account has already been charged for the purchase and the order is cancelled, we will credit your account in the amount of the incorrect price.

  3. USER REFUND AND SELLER SUBSCRIPTION POLICY :
    • In the case where the buyer receives the defective product the buyer can return the product with all the brand name tags intact to the respective product. Only upon which the amount of such defective product will be credited back to the buyer account within 7 working days.

    • Subscriptions can be done only from the seller’s end.

  4. PAYMENT TERMS :
    • Ellocart payment allows buyer and sellers to use various forms of payments on Ellocart.com and Ellocart mobile apps and other services. Ellocart payments users can

    • pay with and accept payment by credit card, debit card, some bank transfer and other authorized third party payment apps.

    • Every buyer who install the Ellocart for the first time will be gifted with Rs. 1000/- in their respective Ellocart wallets.

    • The buyers can redeem only Rs. 50/- to the maximum on a single order out the gifted Rs. 1000/- by Ellocart.

  5. SHIPPING AND DELIVERY :
    • Due to ongoing pandemic of Covid 19 Ellocart delivery executives will follow the protocol of contact less delivery.

    • The Ellocart Delivery executives will abide with the complete hygiene and social distancing protocol as per the guidelines given by the Govt of India.

NO-SHOW POLICY :

Ellocart is committed to providing superior quality services to Users and Retailers. To assist us in maintaining a consistently high level of service for the Retailers, Users are expected to make a best effort to arrive at the store to pick up their items. Users are able contact the Retailer informing them that they are no longer able to pick up the item or request refunds on orders, however, Ellocart reserves the right to limit future order participation based on repeated failure to appear at the Retailer by a User.

Coupons: A User may utilize a “coupon” to receive a discounted rate on a product or service offered by Ellocart. Coupons are created by Retailers or Brands. Retailers or Brands dictate the usage of the Coupon and reserve the right to make changes at any time. Coupons are not redeemable for Cash. For more information on terms and conditions to specific Coupons, please contact the Brand or Retailer offering the Coupon.

ELECTRONIC COMMUNICATIONS :

We may send you communications from us electronically, whether by e-mail or similar electronic means. You agree that any such electronic communications are considered to be communications in writing.

INTELLECTUAL PROPERTY :

All content included on the website, including but not limited to text, graphics, logos, images, audio clips, data compilations, software, as well as the compilation of the website content, is the property of Ellocart or its vendor partners, media partners, retail partners or other business partners and is protected by United States and international copyright laws.

Ellocart graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of Ellocart in the India and/or other countries. These trademarks and trade dress may not be used in any manner prohibited by law or prohibited by Ellocart, including but not limited to any manner likely to cause confusion among customers or to disparage or discredit Ellocart. There may be other trademarks not owned by Ellocart appearing on the website. Those trademarks are the property of their respective owners, who may or may not be affiliated with Ellocart.

LICENSE AND SITE ACCESS :

Ellocart grants you a limited license to use its websites for business use only. You may not copy or reproduce the website, or any portion of it, without Ellocart’s express written consent. In addition, Ellocart grants you a limited, revocable, and nonexclusive right to create a hyperlink to Ellocart’s website, so long as the link does not portray Ellocart in a misleading, derogatory, false, or otherwise offensive manner.

USER ACCOUNT :

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Ellocart reserves the right to refuse service, terminate accounts, remove or edit content, or terminate entries in contests at their sole discretion. If you are under 18, you may not use Ellocart without the involvement of a parent or guardian over the age of 18.

SECURITY :

The Internet, being an open network, is not secure. If you choose to send any electronic communications to Ellocart by means of this website (whether by means of email or posted messages on the website), you recognize the inherent risk of such an open network. Ellocart does not and cannot guarantee that such communications will not be intercepted or changed or that they will reach the intended recipient safely. However, with respect to the transmission of personal information including, but not limited to, credit card information, Ellocart makes every effort to protect that information using reasonable security measures that generally meet acceptable industry standards for security.

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT :

You may post content on certain portions of Ellocart’s websites and submit other content or information to Ellocart, provided that the content is legal, not injurious to third parties, or otherwise objectionable, as determined by Ellocart. You are not permitted to post or submit software viruses, political campaign messages, commercial solicitations, chain letters, mass mailings, or any form of spam. You must use your own email address in submitting or posting such content. Ellocart reserves the right (but not the obligation) to remove or edit such content but does not regularly review posted content.

Posting content or submitting material shall grant Ellocart the right to use and display such content pursuant to a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable license. You grant Ellocart and sublicensees the right to use the name that you submit in connection with such content, if they choose. By posting content or submitting material, you represent and warrant that you own or otherwise control all of the rights to that content or material and that you will indemnify Ellocart for all claims resulting from content you supply. Ellocart has the right but not the obligation to monitor and edit or remove any activity or content. Ellocart takes no responsibility and assumes no liability for any content posted by you or any third party.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY:

To the full extent permissible by applicable law, Ellocart disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Ellocart does not warrant that this site; information, content, materials, products (including software) or services included on or otherwise made available to you through this site; their servers; or electronic communications sent from Ellocart are free of viruses or other harmful components. Ellocart will not be liable for any damages of any kind arising from the use of this site or from any information, content, materials, products (including software) or services included on or otherwise made available to you through this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing. You and your Users release and waive all claims against Service Provider, its parent, subsidiaries, affiliated companies, agents or content providers, and the directors, trustees, officers, shareholders, employees, agents and representatives of each of the foregoing (the “Service Provider Group”), from any and all claims, damages, liabilities, costs and expenses arising out of your and your Users’ use of the Products and the SAAS Services.

This site and all information, content, materials, products (including software) and services included on or otherwise made available to you through this site are provided by Ellocart on an “as is” and “as available” basis, unless otherwise specified in writing. Ellocart makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, products (including software) or services included on or otherwise made available to you through this site, unless otherwise specified in writing. You expressly agree that your use of this site is at your sole risk.

Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

CLAIMS AGAINST ELLOCART:

If you have a claim against Ellocart, you agree that it will be resolved by binding arbitration. This means that you give up your right to sue us in a court of law, except that you may bring a claim in small claims court if your claim qualifies to be heard there. You also agree not to bring a class action suit against Ellocart, and we each waive any right to a jury trial in any dispute. The above does not preclude any party from bringing an action to such equitable relief, if that is the only available appropriate relief under the circumstances.

CHANGES TO POLICY:

Ellocart has the right to modify, amend or delete any policy posted on its sites at any time or for any reason. If a court deems any policy or provision void or unenforceable, the remaining provisions and policies shall remain valid and enforceable.

ELLOCART’S ADDRESS:

Sunraise Websolutions Pvt Ltd, 5th Floor S.A. Towers 68-20-3/4, Avenue Colony Road Above Sasi School, Lalacheruvu, Gandhipuram, Rajahmundry, Andhra Pradesh 533101 Email: info@ellocart.com